Capture critical information effortlessly with Web Forms!

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See What Document Capture Can do for you!

Millennium Business Systems is proud to partner with Square 9 to help our clients capture, route, retrieve, manage and store documents. Check out this quick video that shows what document capture can do for your business!

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Lexmark Wins Coveted 2019 Printer/MFP BLI Line of the Year

Fairfield, NJ – Keypoint Intelligence – Buyers Lab (BLI), the world’s leading independent evaluator of document imaging hardware, software, and services, today announced that Lexmark has won BLI’s prestigious 2019 Printer/MFP Line of the Year award. Presented once a year, Line of the Year awards honor those manufacturers’ product lines that are determined to be the best overall based on the cumulative test results of all models tested in Buyers Lab’s rigorous two-month laboratory evaluation. The selections are made by Buyers Lab’s highly experienced staff of technicians and analysts after subjecting scores of devices from every major OEM to exhaustive, comprehensive lab tests.

Based on the strength and breadth of the range of Lexmark’s printers and MFPs tested, Lexmark has earned BLI’s 2019 Printer/MFP Line of the Year. All 13 products tested for the Winter 2019 season have earned Buyers Lab’s Highly Recommended rating and have gone on to win Pick awards.

“From small office to enterprise environments, Lexmark has a printer or MFP designed to meet the complex needs, and budget, of the modern workplace,” said Marlene Orr, Keypoint Intelligence’s Director of Printer & MFP Analysis. “Lexmark devices are built on a solid foundation of excellent reliability and impressive user-friendliness, featuring an intuitive design with smart technology that can help simplify even the most complicated workflows. This translates to maximum uptime and worker productivity. When you add in a robust portfolio of software, low running costs, and cutting-edge security features, like firmware integrity checking and intrusion detection, Lexmark is the clear choice for the Buyers Lab’s 2019 Printer/MFP Line of the Year.”

“It is an honor to receive the Keypoint Intelligence 2019 Line of the Year award for our color and monochrome printer and MFP lines,” said Allen Waugerman, Lexmark Senior Vice President and CTO. “The Lexmark team pushed the envelope in 2018, refreshing over 90 percent of our product line to bring our customers the most durable, secure, and efficient devices ever. With this recognition and the tremendous response from our customers, we couldn’t be prouder.”

About Keypoint Intelligence – Buyers Lab

Keypoint Intelligence is a one-stop shop for the digital imaging industry. With our unparalleled tools and unmatched depth of knowledge, we cut through the noise of data to offer clients the unbiased insights and responsive tools they need in those mission-critical moments that define their products and empower their sales.

For over 50 years, Buyers Lab has been the global document imaging industry’s resource for unbiased and reliable information, test data, and competitive selling tools. What started out as a consumer-based publication about office equipment has become an all-encompassing industry resource. In a landscape that’s ever evolving, we change with it.

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Sharp Earns Buyers Lab 2019 Copier MFP Line of the Year Award

MONTVALE, N.J., Jan. 9, 2019 /PRNewswire/ — Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), today announces that it is has earned the Keypoint Intelligence – Buyers Lab 2019 Copier MFP Line of the Year. Presented annually by the world’s leading authority on document imaging devices and software solutions, Buyers Lab’s highly sought-after Line of the Year recognition is awarded to the multifunction printer (MFP) manufacturer whose product line is deemed best overall based on its rigorous two-month laboratory evaluations. Among the many factors considered are reliability, image quality, productivity, ease of use, a host of connectivity attributes and overall value.

“Sharp’s copier MFPs have long been known for their quality, innovation, and ease of use, and their current line holds up to that standard,” said George Mikolay, Associate Director of Copiers/Production, Keypoint Intelligence – Buyers Lab. “In fact, Sharp’s current line sets the industry standard when it comes to usability. The control panels are highly intuitive and customizable on a user-by-user basis, and users can quickly access the most commonly used scan and copy functions. Throw in the easy-to-use drivers, the retractable keyboard, and the innovative, award-winning web utility, and building workflows is a cinch for walk-up users and IT administrators alike. Plus, in an office environment where reliability day in and day out is also a key factor, Sharp’s line stands tall as a leader in the industry.” Line of the Year Seal 2019

Product Line of the Year is the highest level recognition Buyers Lab awards to an MFP manufacturer. In order to qualify, a manufacturer must have models tested by Buyers Lab in various categories, including A3, A4, monochrome and color. Additionally, for all models tested, the vendor must achieve a high number of Pick Awards. Announced twice a year, the Pick Awards acknowledge the products that gave the best performances in Buyers Lab’s extensive suite of laboratory tests.

Sharp earned the following Buyers Lab Pick Awards over the past year:

  • Outstanding 30 ppm Copier MFP – Sharp MX-M3070 (Winter 2019)
  • Outstanding 35 ppm Copier MFP  – Sharp MX-M3570 (Summer 2018)
  • Outstanding 40 ppm Copier MFP – Sharp MX-M4070 (Winter 2019)
  • Outstanding 50 ppm Copier MFP – Sharp MX-M5070 (Summer 2018)
  • Outstanding 60 ppm Copier MFP – Sharp MX-M6070 (Winter 2019)
  • Outstanding 90 ppm Copier MFP – Sharp MX-M905 (Winter 2019)
  • Outstanding 65 ppm Color Copier MFP – Sharp MX-6580N (Winter 2019)
  • Outstanding 75 ppm Color Copier MFP – Sharp MX-7580N (Winter 2019)
  • Outstanding Professional High Volume 70-ppm Color Copier MFP – Sharp MX-7090N (Winter 2019)
  • Outstanding Professional High Volume 80-ppm Color Copier MFP – Sharp MX-8090N (Winter 2019
  • Outstanding MFP for SMBs – Sharp MX-B355W (Winter 2019)
  • Outstanding MFP for Mid-Size Workgroups – Sharp MX-B455W (Summer 2018)

“We are extremely honored to have earned the coveted distinction of Copier MFP Line of the Year from Keypoint Intelligence – Buyers Lab,” said Shane Coffey, Vice President, Product Management, Sharp Imaging and Information Company of America. “This award, as well as the twelve Pick Awards we have earned over the past year for our individual MFP models, emphasize our unwavering dedication to delivering best-in-class solutions that help our customers meet their business needs while delivering high-quality results efficiently, effectively and securely.”

About Keypoint Intelligence – Buyers Lab
Keypoint Intelligence is a one-stop shop for the digital imaging industry. With our unparalleled tools and unmatched depth of knowledge, we cut through the noise of data to offer clients the unbiased insights and responsive tools they need in those mission-critical moments that define their products and empower their sales.

For over 50 years, Buyers Lab has been the global document imaging industry’s resource for unbiased and reliable information, test data, and competitive selling tools. What started out as a consumer-based publication about office equipment has become an all-encompassing industry resource. In a landscape that’s ever evolving, we change with it.

About Sharp Electronics Corporation
Sharp Electronics Corporation is the U.S. subsidiary of Japan’s Sharp Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions, professional displays and energy systems. Sharp was honored as an inaugural Thomson Reuters Top 100 Global Technology Leader in 2018, recognized as one of the tech industry’s most operationally sound and financially successful organizations.

About Sharp Imaging and Information Company of America: Sharp Imaging and information Company of America, a division of Sharp Electronics Corporation, markets Sharp’s business products, including the advanced MX Series multifunction printer (MFP), that help companies manage workflow efficiently and increase productivity. Sharp MFPs feature the Sharp OSA® development platform, which seamlessly integrates network applications to create a personalized MFP that can meet virtually any business need, and Scan2technology, which scans two-sided documents in a single pass to enhance scanning reliability and preserve document integrity.

For more information on Sharp’s business products, contact Sharp Electronics Corporation, 100 Paragon Drive, Montvale, N.J., 07645. For online product information, visit our website at siica.sharpusa.com

Become a fan of SIICA on Facebook, follow us on TwitterLinkedIn and Instagram and watch us on YouTube.

Peppercomm for Sharp
Matt Luzuriaga
212.931.6187
mluzuriaga@peppercomm.com

SOURCE Sharp Imaging and Information Company of America (SIICA)

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Lexmark Cloud Fleet Management service generates most channel excitement in new Lexmark Cloud Services

 has unveiled three new  Cloud Services on a new purpose-built cloud platform, with more services to come. While one service,  Cloud Print Management, is direct, the other two are channel, provided free for partners to offer, and where they fully control the contracting with the customer.

Lexmark Cloud Fleet Management dashboard

Lexmark has announced the availability of Lexmark Cloud Services, a new suite of cloud service solutions. Three services are available at launch, although Lexmark intends to expand the portfolio. One of the offerings, Lexmark Cloud Print Management, is a direct play, while other two will have broad channel applicability. Lexmark Cloud Fleet Management is the one that will likely interest the most partners. It lets them remotely manage devices at customer locations, updating firmware, apps and settings from any location. Lexmark Cloud Connector, the other service, lets organizations access, store and print documents from popular content sharing sites, utilizing a capability that has already been added to newer Lexmark printers.

“Lexmark Cloud Services is a net-new offering for us, which we have spent the last couple of years developing,” said Eric McCann, Software Product Marketing Manager for Lexmark. “It is a true cloud solution, and multi-tenanted.”

The services are designed to support very large customers at the high end of the market, but McCann said it isn’t limited to that, and maximizes the channel opportunity by being able to effectively offer the services to smaller customers as well.

“We built the Cloud Services platform the way we did to scale regardless of the amount of users,” he said. “We have one partner on it who is trying it on one customer who has one printer. We have another with a customer with over 100,000 users. It is meant to scale up and down the channel.”

Lexmark Cloud Fleet Management is specifically designed to make Lexmark partner technicians more productive by giving them secure  to their customers’ Lexmark devices within an easy-to-use portal.

“This was designed based on partner feedback,” McCann said. “They told us that they wanted a portal where they can see all devices and manage them. Through the portal, they can collect page count, get toner levels, restart and configure devices, and do troubleshooting. The partner can set up multiple organizations within the portal, so they can set it up to look at printers by specific customers.”

The key for the partners is the ability to do servicing without the need for truck rolls.

“The real differentiator is that they can do it all through the portal,” McCann said. “An embedded agent that regularly phones home to see if it has new orders provides the partner with the flexibility without having to travel onsite. Partners need the data collected from the device, and they need it without having to go on site. This service solves those two issues.”

Lexmark has soft-launched the fleet management service over the last couple of months, trying to get partners to try the tool, and McCann said they have onboarded many of them.

“Cloud Fleet Management is a tool that we really want our partners to use,” McCann said. “It’s the purpose-built cloud element that really has people excited. Partners are immediately starting to use it, and we expect that to continue and spread. We have made  services offerings available to the channel before, but with this offering, we have asked the channel what they wanted. We also have a had a road map to bring more  functionality from our MPS services into this, like predicting when toner will be empty, so that they will be available to everybody.”

Lexmark Cloud Connector landing page

The other service aimed at the channel, Lexmark Cloud Connector, lets organizations access, store and print documents from popular content sharing sites like Box, Dropbox, Google Drive, and OneDrive.

“It is similar to Netflix in how it works,” McCann said. “You select the service you want to use, enter the account, and you are saved on the device. Once you are saved you can access and print from a service, or scan and upload to it.”

The technology for Cloud Connector is already standard on all devices that Lexmark ships, and can be accessed through the portal.

McCann indicated that both Cloud Connector and Cloud Fleet Management are services which Lexmark itself won’t make money from, where the partners will handle dealing with customers.

“Both are free offers for partners,” he said. “Lexmark itself isn’t involved in any contracts. The partner does the contracting directly. We enroll the partner in them, and once that is done, they can create their own organizations of their customers and keep asset tags of all their devices.”

The other service, Lexmark Cloud Print Management, is a direct service.

“A lot of large enterprises want to outsource their IT and print infrastructure, but still like having things on-prem, especially for compliance reasons,” McCann said. “Lexmark Cloud Print Management has a hybrid option, which is a net-new for us. It lets the customer store a job locally, and when they select secure print release, it locally pulls the job across to the printer in an encrypted fashion.”

McCann said that Lexmark thought that the market for Cloud Print Management would take a while to develop, but that it has exceeded expectations.

“We planned for it to ramp up narrowly, so that we would be able to fully understand the requirements,” he said. “We expected slow adoption as people would have to get comfortable. But we have found that enterprises have been through the change curve here already, and they are ready for this.”

All the Lexmark Cloud Services leverage real-time , to provide a snapshot of all printing, copying and scanning activity across the enterprise.

“The analytics core is common across all services, although they are utilized in a way that is specific to each,” McCann said. “Cloud Fleet Management can do a device-level historical view around supplies and toner, to see if they are being replaced at the interval the partner wants. They can get a timeline approach they never had before.

“As we bring on board additional services, the analytics will scale along with them, so partners will be able to see how the fleet is being used,” McCann added.

 

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